Support
Before we get technical — have you tried the ancient ritual of restarting?
Warranty
What's Covered
Here’s what our warranty covers — and where it draws the line:
Graphic Cards, Motherboards, Power Supplies, Peripherals, SSDs, RAM, Monitors, PC Gaming Units — we’ve got you covered.
We’ll fix or replace your gear if it has manufacturer defects, faulty components, or unexpected failures within the warranty period.
🚫 What’s NOT Covered:
Damage from misuse, accidents, or improper handling.
Issues caused by power surges, burns, corrosion, or liquid exposure.
Products that’ve been modified, tampered with, or have missing serial numbers or seals.
Products damaged in shipping due to poor packaging.
If you treat your gear well, we’ll make sure it treats you just as good
How Long
Every great product deserves proper protection — here’s how long yours gets:
| Product Type | Warranty Period |
|---|---|
| Graphic Cards | 24 months |
| Motherboards | 24 months |
| Power Supplies | 12 months |
| Peripherals | 12 months |
| SSD SATA & NVMe | 36 months |
| RAM | Lifetime Warranty |
| Monitors | 24 months |
| PC Gaming Units | 24 months |
How to Claim
Claiming your warranty? Easy — here’s your quick quest log:
Prepare Your Proof
Have your purchase invoice or receipt ready. No proof, no quest.Gather the Details
We’ll need your name, address, contact number, and details of the issue. Bonus points if you send photos or videos of the problem.Reach Out to Us
Pick your preferred channel:
WhatsApp: 0857-7766-8307
Once we have your info, our team will guide you through the next steps. No puzzles, no boss fights.
Where to Claim
For repairs, replacements, or just a friendly hello, here’s where you can find us:
📍 Digital Alliance Service Center
Mangga Dua Square Block A No. 1
Jl. Gunung Sahari Raya No. 1, Jakarta – 14420
Prefer remote help?
WhatsApp: 0857-7766-8307
We’re just a message away — no need to roll a dice.
Status Check
Already submitted your claim and curious about the progress?
You can easily check your status by:
WhatsApp: 0857-7766-8307
We’ll get back to you faster than a loading screen — just give us a heads up!
Media Kit
Drivers
Air Coolers
Capture Cards
Graphic Cards
Headsets
Keyboards
Motherboards
Mouse
Pads
Water Coolers