Support

Before we get technical —
have you tried the ancient ritual of restarting?

Warranty

Here’s what our warranty covers — and where it draws the line:

  • Graphic Cards, Motherboards, Power Supplies, Peripherals, SSDs, RAM, Monitors, PC Gaming Units — we’ve got you covered.

  • We’ll fix or replace your gear if it has manufacturer defects, faulty components, or unexpected failures within the warranty period.

🚫 What’s NOT Covered:

  • Damage from misuse, accidents, or improper handling.

  • Issues caused by power surges, burns, corrosion, or liquid exposure.

  • Products that’ve been modified, tampered with, or have missing serial numbers or seals.

  • Products damaged in shipping due to poor packaging.

If you treat your gear well, we’ll make sure it treats you just as good

Every great product deserves proper protection — here’s how long yours gets:

Product TypeWarranty Period
Graphic Cards24 months
Motherboards24 months
Power Supplies12 months
Peripherals12 months
SSD SATA & NVMe36 months
RAMLifetime Warranty
Monitors24 months
PC Gaming Units24 months

Claiming your warranty? Easy — here’s your quick quest log:

  1. Prepare Your Proof
    Have your purchase invoice or receipt ready. No proof, no quest.

  2. Gather the Details
    We’ll need your name, address, contact number, and details of the issue. Bonus points if you send photos or videos of the problem.

  3. Reach Out to Us
    Pick your preferred channel:

Once we have your info, our team will guide you through the next steps. No puzzles, no boss fights.

For repairs, replacements, or just a friendly hello, here’s where you can find us:

📍 Digital Alliance Service Center
Mangga Dua Square Block A No. 1
Jl. Gunung Sahari Raya No. 1, Jakarta – 14420

Prefer remote help?

We’re just a message away — no need to roll a dice.

Already submitted your claim and curious about the progress?

You can easily check your status by:

We’ll get back to you faster than a loading screen — just give us a heads up!

Media Kit

BRAND GUIDELINES

To keep things consistent, grab our brand rules below.

OFFICIAL LOGOS

We provide DA logos in PNG & SVG.

Drivers

Air Coolers

Capture Cards

Graphic Cards

Headsets

Keyboards

Motherboards

Mouse

Pads

Water Coolers

Webcams

Support

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